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Complaints and feedback

Dear clients and partners,

“Kyrgyz-Swiss Bank” CJSC is constantly striving to improve the quality of services based on customer feedback and recommendations.

If you have questions, you can:

  • Send an email to bank@ksbc.kg
  • Make an entry in the “Book of complaints and suggestions” in the bank branch
  • Fill out the electronic feedback form

Any customer request is processed within twenty business days from the date of its registration.

Please provide the full information for a more detailed understanding of the situation. This will allow the bank’s employee to provide the most complete response to your appeal.

Thank you for your trust!

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