"Kyrgyz-Swiss Bank" informs clients about new fraud schemes
Dear Clients! The bank warns you about increasing cases of fraud, when attackers call bank customers or send messages via SMS and email, intimidating that their finances are at risk: “Your account will be blocked” or “Suspicious activity was registered on your account” and other similar notices. Further, according to the scheme, the scammers are trying in every possible way to gain access to client accounts, offering to promptly solve the problem by informing them orally or sending their bank details to the number indicated in the letter or SMS.
Malefactors, as a rule, are excellent psychologists with competent speech and logical arguments, but all their manipulations are a deceit in order to gain access to your personal data in order to seize money.
In most cases, people start to get nervous and, fearing to lose their finances, succumb to the obsessive persuasions of scammers, giving them their bank card details or codes from received messages, transferring money to the specified details, clicking on links or installing unfamiliar applications.
Remember: in order to minimize risks and ensure the safety of your finances, it is extremely important to follow the recommendations below.
- Never provide your payment details either by phone or by e-mail, even if the person appears to be a bank employee: neither SMS code nor confirmation code from the mail, card number, expiration date or CVV code on its back, credentials for login to your bank account. Bank employees will never ask for this information from customers, as it is confidential.
- If unknown people write to you, in no case should you click on links sent by e-mail, through instant messengers, in chats and social networks from strangers. Delete the suspicious message and don't spread it further! If you nevertheless clicked on the proposed link to an unknown site, in no case do not enter your card details to pay for anything
- Never conduct banking transactions at the request of callers, even if they pretend to be bank employees and simply ask to confirm something, double-check, or promise to transfer money in exchange for providing any data.
- Double-check the information provided by the attackers by contacting the bank using the phone numbers listed on the official website of the Bank. The contact center, as the first line of customer assistance, always has up-to-date information regarding fraudulent activities and will be able to promptly advise you.
- For security reasons, in each such case, it is recommended to change the password - this can be done independently through the settings in the personal account of Internet and mobile banking. If the password is forgotten, it can be restored by writing an application at the nearest branch of the bank. Please note that if you enter the password incorrectly three times, access to Internet banking will be blocked, but it can also be restored by contacting the bank.
Any information related to the activities of the "Kyrgyz-Swiss Bank" can be clarified through the bank's official pages on social networks, by writing to the chat on the website or by calling the phone numbers: +996 (312) 54 34 24 (landline number), +996 (705) 54 34 24 (“O!”), +996 (755) 54 34 24 (Mega), +996 (222) 54 34 24 (Beeline). We will always help our clients!
Dear customers, take care of your money - be as vigilant as possible!