Lead Specialist of the VIP Service Department

Head office Bishkek city 10/02/2025

Responsibilities

Development of long-term relationships with VIP clients, ensuring a high level of service and a personalized approach.

VIP client support: providing consultations on the technical and financial aspects of the Bank's products, assisting in solving issues, and responding promptly to inquiries;

Informing VIP clients about the Bank's products, their features, current promotions, and offers;

Interaction with other departments (operations management, marketing, and contact center) to improve offers for VIP clients.

Requirements

Higher or secondary-specialized economic education;

At least 2 years of experience in the banking sector, with a preference for customer service experience;

Excellent communication and negotiation skills, ability to connect with clients and manage their expectations;

English language is preferred.

We offer

Official employment in accordance with the Labor Code of the Kyrgyz Republic;

Decent wages and opportunities for career growth;

Friendly working atmosphere and harmonious team;

Modern cozy offices in convenient locations;

Large-scale projects and corporate events;

Advanced training and training at the expense of the bank.

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