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How to protect your finances from fraudsters: important recommendations.

Dear clients!

Due to the increasing cases of fraud in the banking sector, we urge you to take precautions to protect your finances and personal data. We are making every effort to ensure the safety of your funds, but your vigilance and caution are crucial in preventing fraudulent activities.

Key safety recommendations:

     ∙ Do not share your personal information with anyone. Do not provide usernames, passwords, CVV codes, PIN codes, SMS codes over the phone, by email, or via messengers. The bank will never ask for this information in such a way.
     ∙ Be cautious of fraudulent phone calls. If someone calls you claiming to be from the bank and asks for an SMS code or password, they are fraudsters! Immediately end the conversation and call the bank using the official phone number listed on our website.
     ∙ Avoid clicking on suspicious links. Be cautious with emails and messages, even if they look official. Only visit verified and official websites. The real bank website always starts with https:// and has a security certificate.
     ∙ Do not install suspicious programs and apps. Fraudsters may use fake apps to steal your data. Only download apps from official stores.
     ∙ Regularly check your account statements and transactions. Enable SMS and push notifications to promptly react to suspicious transactions. Check statements and transactions in online banking.
     ∙ Block your devices if lost or stolen. If your device is lost or stolen, immediately block access to it and to your banking apps.

What to do if your card is lost or there are suspicious transactions:

     ∙ Immediately block your card through the mobile app or bank support service.
     ∙ If you are a victim of fraud, contact the bank to block your card.
     ∙ Report the fraud to law enforcement authorities.
     ∙ Do not share your card or account information with anyone.

Be vigilant and protect the safety of your finances!

We recommend following these simple but important recommendations to minimize risks and protect your funds and data.